Backoffice AI | Blog

Why Automation Beats Manual Order Entry: Key Benefits for Business

Written by Neil Smith | May 11, 2024 12:21:31 AM

In today's fast-paced business environment, efficiency and accuracy are key to success. For manufacturers and distributors, the method of order entry can directly influence performance. Many businesses still rely on manual order entry from emails in a process filled with delays and data errors that impact both productivity and profitability. At Backoffice AI, we’re helping companies eliminate these outdated methods through advanced automation. 

Drawbacks of Manual Order Entry 

  1. Time-Consuming

Manual order entry is slow by nature. Staff must open each email, extract order details, and enter them into the system. This repetitive task consumes valuable hours that could be spent on higher-value work. As businesses grow, so does the order volume, making the process even more resource intensive. 

  1. Error-Prone

Human errors are inevitable. Typos, incorrect product codes, or missed quantities can create a domino effect causing incorrect shipments, frustrated customers, and costly corrections. 

  1. Slower Turnaround

Every step that relies on human intervention introduces delays. Waiting for someone to read and input each order can extend fulfillment times and slow down your supply chain something today’s customers won’t tolerate. 

Together, these drawbacks can affect both your operational efficiency and your reputation for reliability. 

Advantages of Automating Order Entry 

Recognizing these inefficiencies, many forward-thinking companies are moving to AI-based automation. By transforming order emails into structured, digital entries within ERP or eCommerce systems automatically, manufacturers can achieve seamless order processing and major efficiency gains. 

  1. Instant Order Processing

Automation converts order emails into digital entries in seconds. This immediate turnaround accelerates fulfillment and improves customer satisfaction with faster service. 

  1. Fewer Errors, Higher Accuracy

AI ensures that customer-provided data is captured and processed accurately. This drastically reduces the risk of costly mistakes and rework, creating more trust and reliability across the supply chain. 

  1. Boosted Productivity

By eliminating repetitive data entry, employees can focus on strategic and customer-centric tasks, improving morale and maximizing team productivity. 

  1. Better Customer Experience

Automation enables faster confirmations, real-time shipment updates, and accurate order tracking. Customers appreciate transparency and speed, and this builds long-term loyalty. 

  1. Encouraging eCommerce Adoption

A smooth, automated ordering experience encourages customers to use online portals for future transactions, checking order status, invoices, and pricing details. This not only reduces manual effort but also helps scale operations efficiently. 

The Future of Order Processing 

The move from manual order entry to intelligent automation is no longer just a tech upgrade, it’s a competitive advantage. Manufacturers and distributors that embrace automation streamline operations, reduce errors, and deliver a better customer experience. 

At Backoffice AI, we specialize in helping businesses automate email order processing with cutting-edge AI technology that integrates seamlessly with ERPs and eCommerce platforms. By replacing manual tasks with smart automation, your organization can save time, improve accuracy, and stay ahead in today’s fast-moving market.